Shipping Policy:
Thank you for shopping with us! We strive to provide you with a seamless shopping experience, including prompt delivery of your purchased items. Please take a moment to review our shipping policy below:
- Delivery Timeframe: We aim to deliver your ordered products within 7 to 10 working days from the day of purchase. This timeframe excludes weekends and public holidays.
- Order Processing: Once your order is successfully placed and payment is confirmed, our team will begin processing it immediately. Please ensure that all order details, including shipping address and contact information, are accurate to avoid any delays.
- Shipping Methods: We utilize trusted shipping partners to deliver your items safely and efficiently. The shipping method may vary depending on your location and the nature of the product.
- Tracking Information: Once your order is dispatched, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your delivery in real-time.
- Shipping Charges: Shipping charges may apply depending on the total order value, destination, and chosen shipping method. These charges will be clearly communicated to you during the checkout process.
- International Shipping: We offer international shipping to select countries. Please note that additional customs duties, taxes, or fees may apply, which are the responsibility of the buyer.
- Delivery Attempts: Our shipping partners will make multiple attempts to deliver your package to the provided address. If delivery is unsuccessful after several attempts, the package may be returned to us. In such cases, please contact our customer support for assistance.
- Delivery Delays: While we strive to deliver your orders within the specified timeframe, unforeseen circumstances such as natural disasters, extreme weather conditions, or logistical challenges may cause delays. We appreciate your patience and understanding in such situations.
- Delivery Confirmation: Upon successful delivery of your order, please ensure to inspect the package for any damages or discrepancies. If you encounter any issues, kindly contact our customer support team within 48 hours of delivery for assistance.
- Contact Us: If you have any questions or concerns regarding our shipping policy or your order’s delivery status, please don’t hesitate to reach out to our customer support team. We are here to assist you throughout the process.
By placing an order on our website or app, you acknowledge and agree to abide by the terms outlined in this shipping policy. We appreciate your trust in us and look forward to serving you with exceptional products and service.